FAQ
Straight answers.
Where do you deliver?
Across the Gold Coast, including Southport, Surfers Paradise, Burleigh Heads, Robina, Nerang, Coomera, Mermaid Waters and Palm Beach. Not sure about your suburb? Text Tom on 0412 259 254.
How do I order?
Text or call Tom with your material list and site address. Or send an enquiry through the site. Account holders just text.
What delivery options are there?
Same day delivery, early morning drops so it's on site when you start work, or book ahead for a set day.
Is there a minimum order?
No. Delivery is priced by order value, so bigger orders cost less to deliver.
What does delivery cost?
From $80 down to free. It drops as your order goes up and it's free from $1,000. Full list on the pricing page.
How does the intro offer work?
New customers get 5 free same day deliveries and 10% off. No lock-in. Claim it here.
What if something's wrong?
Text Tom a photo as soon as you spot it. He'll sort it.
How do I pay?
You're invoiced. Trade account holders get 30 day terms.
Is this for homeowners?
No. ToolDrop is for builders and trades.